Current processing time is 2-4 business days.

Orders are shipped using Australia Post with a flat rate calculated at checkout. 

Standard and Express delivery options are available. Delivery times vary depending on your location. COVID-19 restrictions may affect services and deliveries may be delayed as a result.

Please note that we do not ship to PO Boxes. 

All parcels come with a tracking number which we will provide once we ship via Australia Post, please track your parcels with the tracking number sent via email. 

We ship to Australia, as well as internationally (NZ, UK, US/Canada). You may be responsible for import duty and taxes in your country this is not included in our shipping fee.

Lulu and Stone is not responsible for any delays, damages or lost items during transit.

The customer is responsible for any redelivery fees.